Local care, global reach

The US offices of Mondial Assistance are located in Richmond, Virginia, but our reach is global. With associates who speak 37 languages on premises, we come to the aid of our customers in nearly every country on earth, day in and day out.

Mondial Assistance (formerly known as World Access® in the US) has its international headquarters in Paris, France. Mondial Assistance is part of the Allianz family of companies.

Worldwide, Mondial Assistance has 9,300 employees in 29 countries on five continents, with a network of more than 400,000 service providers. Sometimes, our help might be as simple as making dinner reservations for a traveler in a foreign country. Other times, it might be coordinating a medical evacuation at sea.

Whatever the reason, Mondial Assistance serves millions of people each year with travel protection and assistance, concierge services, event ticket protection, and international medical assistance and evacuation management in virtually every country on earth.

Our Brand