Press Center

Read about the latest announcements from Mondial Assistance by viewing the press releases below. Members of the media may call Mark Cipolletti, Vice President of Communications, at 804-673-1591 or send an email to learn more about our products and services or to schedule an interview.

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Recent Press Releases

Interisland Hawaiian airline, go!, Mondial Assistance Announce Partnership

11/17/2008

Interisland Hawaiian airline go!, a division of Mesa Air Group, and Mondial Assistance today announced a partnership that will offer go! passengers the option to purchase Access America travel insurance protection for their trip.

Mondial Assistance's U.S. Call Center "Best in the World"

10/2/2008

Mondial Assistance has been named the winner of The International Customer Management Institute (ICMI) Membership's coveted Global Call Center of the Year Award in the large call center category.

Travel Frustrations Dip... Except over Costs

10/2/2008

Access America's Traveler Frustration Index shows frustration with airlines down but concern over overall prices up.

American Travelers Carrying Extra Baggage: Concerns About Costs, Delays and Terrorism

10/2/2008

A national survey by Access America reveals six in ten Americans are concerned about costs when planning air travel.

For Sporting Events, Concerts and the Arts, RazorGator Has Your Tickets Covered

7/17/2008

RazorGator and Mondial Assistance announce a partnership that will make Event Ticket Protector insurance available on all ticket purchases made through RazorGator.com.

"Cancel Anytime" with Access America's Newest Plan

7/15/2008

Access America announces the introduction of a new plan - Cancel Anytime - providing travel agents with a cash-back alternative for their cruise and tour clients who want the greatest cancellation flexibility.

Tickets.com Has Your Event Tickets Covered

6/16/2008

Tickets.com announces a partnership with Mondial Assistance to make Event Ticket Insurance available for tickets purchased on its website as well as enabled client sites, beginning summer 2008.

At Four Dollars Per Gallon Almost Three Quarters of Americans Report Changing Driving Habits to Cope with Gas Prices

6/6/2008

A recent national survey commissioned by Access America asked Americans if they have made changes to their driving habits as a result of rising gas prices.

One of Richmond's Largest Employers to Adopt New Name, Brand

5/28/2008

World Access, a Henrico County-based specialty insurance and assistance provider, announces that, effective June 4, 2008, the company's name will change to Mondial Assistance.

Henrico Students Win Scholarship, Travel Opportunity

5/12/2008

World Access announces the 2008 Access Abroad scholarship recipients - two Henrico high school students - that will each receive scholarships of $2,500 for study abroad. The scholarships will be presented by World Access President and CEO Jon Ansell at a ceremony at the company's headquarters.

A Cloudy Outlook For Summer Travel

5/7/2008

A national survey by Access America has found that summer vacations will likely be down seven percent this year compared with 2007. The survey of 1,000 adults, ages 18+, found that 40 percent of respondents took a vacation last year, while just 33 percent plan to take one this year.

For Americans Logging Miles, Soaring Frustration

4/30/2008

Reflecting Americans' increasing exasperation at the pump, the latest Access America Travel Frustration Index - a quarterly barometer that tracks a range of factors that impact both business and leisure travelers - jumped three points in the first quarter of 2008. Almost nine in 10 respondents to the national survey (88%) reported frustration with gas prices, up from 78 percent in late 2007. The increased frustration prompted a three-point jump in the aggregated Index hassle-factor.

Rebate Checks Will Cover Basic Expenses, Many Americans Say

3/19/2008

In anticipation of federal rebate checks intended to stimulate an uncertain economy, a survey commissioned by Access America finds most Americans say they will spend the money on such basic necessities as groceries and gas as well as more discretionary purchases like travel and electronics.

Economy Foreclosing on Spring Break?

3/4/2008

Spring break traditionally provides families with welcome winter relief. But this year, according to a survey commissioned by Access America, nearly half of American families with children say the uncertainty about the U.S. economy is causing them to make more modest spring break plans, with most deciding to simply stay at home.

A "New Era" at Pocono Raceway Includes World Access Ticket Insurance

1/7/2008

As the exclusive ticket-insurance partner for New Era Tickets, World Access will provide Pocono Raceway ticket-holders with an added benefit - the option to protect their ticket investment with Event Ticket Protector insurance.

Traveler's Frustrations Down to 3.9 (out of 10) Says Latest Quarterly Index

1/3/2008

The quarterly index that measures the frustration levels of U.S. travelers found that most Americans navigated the last three months of 2007 with sober acquiescence.

Bon Voyage?! Five Reasons Travelers Should Be Glad 2007 Is Nearly Behind Us

11/27/2007

As a leading travel insurance provider, Access America is on the front lines when things go wrong for U.S. travelers. Looking back on the year in travel, Mother Nature once again made her presence known but it may have been the U.S. government that wreaked the most havoc on Americans' travel plans. Here's a look at the top five "worst travel moments" of 2007.

Insurance You Can Understand - Access America Launches New Policy with Customer-Friendly Language

11/1/2007

Access America announces the launch of its "customer-friendly" Certificate of Insurance or Policy. This is the document that explains the insurance coverage purchased by the customer. The document has been completely rewritten in language that is easy for a novice to understand.

Amtrak, Access America Announce New Partnership

9/10/2007

Amtrak and Access America today announced a partnership that will offer rail passengers the option to purchase travel insurance protection for their trip.

Tickets to the Hottest Events Now Include Insurance

9/5/2007

TicketNetwork, owner of the leading secondary market ticket site TicketLiquidator.com, announced today a partnership with World Access that will make Event Ticket Protector insurance available for online ticket purchases.

New Senior Management at Mondial Assistance Group

9/3/2007

Rémi Grenier, deputy general manager of AGF France in charge of the property & casualty business unit, has been appointed Chief Executive Officer of Mondial Assistance Group.

Hurricane Season Gears Up - Are American Travelers Prepared?

8/21/2007

An Access America survey finds that just 21 percent of Americans have considered hurricanes when selecting a destination for their vacations.

Travelers' Frustrations Earn 4.1 (out of 10) on New Quarterly Index

8/21/2007

The new Traveler Frustration Index, measuring the frustration levels of U.S. travelers, finds that most Americans are not quite halfway to their boiling point.

International Speedway Corporation Partners with World Access to Offer Event Ticket Protector Insurance to Race Fans

8/6/2007

Race fans attending any of International Speedway Corporation's ("ISC") motorsports events will soon be able to purchase Event Ticket Protector insurance for their tickets.

Access America Announces Partnership with SPM, LLC

8/1/2007

Access America today announced an exclusive partnership with SPM, LLC to supply travel insurance services and products, through its RealTimeRental software, to Strategic Planning and Management, LLC (SPM) clients such as Realogy.

Plans to Visit World's New Seven Wonders Should Include Travel Insurance, Experts Say

7/12/2007

The date 7-7-07 may have been the lucky day for announcing the new Seven Wonders of the World, but travelers planning on visiting such remote locales should count on more than sheer luck.

Dover International Speedway and World Access to offer event ticket insurance, and greater peace of mind, to race fans

7/12/2007

If an event at the Monster Mile is postponed due to weather, fans who opt for event ticket insurance can now take comfort knowing that they will receive a full refund if they must work on the date of the rescheduled event.

World Access Acquires Jefferson Insurance Company

6/18/2007

World Access, subsidiary of Mondial Assistance, has acquired Jefferson Insurance Company from Allianz Global Risks US.

New Era Tickets Further Enhances Solution with "Event Ticket Insurance"

6/5/2007

New Era Tickets today announced a partnership with World Access which will enable New Era Tickets customers to protect their ticket investment with insurance.

Most Americans Unaware of Nearing Hurricane Season, Survey Finds

5/16/2007

An Access America survey shows that 79 percent do not factor storms into vacation planning.

The Show Must Go On - One In Twelve Ticket Buyers Don't Attend the Event

5/16/2007

According to a recent survey, illness, work and family commitments come between ticket holders and their event.

Mondial Assistance Continues Its Profitable Growth in 2006

5/15/2007

World Access, the US Business Unit of Mondial Assistance, grows by 25%.

Two Local Students Win Scholarship, Insurance

5/10/2007

World Access today awarded two local high school students with scholarships of $2,500 each for study abroad.

Access America Offers Skiers a Lift

5/6/2007

Access America is introducing a new round of protection designed to give skiers and snow boarders a lift, even if injury or other circumstances keep them off the slopes.

The Launch of Nightlife "Event Ticket Insurance"

4/16/2007

Track Entertainment is launching a new service called "Event Ticket Insurance," a product that further advances the growing nightlife ticketing industry.

World Access Expands to Innsbrook

3/29/2007

World Access is expanding and will relocate approximately 200 employees from its North Parham Road headquarters to office space at Innsbrook by June.

Coast To Coast Tickets Offers Insurance for Sporting Events, Concerts and the Arts

3/8/2007

Event Ticket Protector will be offered through Coast to Coast Tickets and provides coverage for these lost opportunities. Now ticket holders who can't go to an event at the last minute won't lose out.

Families Traveling During Spring Break: Protect Your Vacation

2/28/2007

Spring break is not just a vacation for college students, but it also represents a big vacation season for families as well.

From NASCAR to the Masters to March Madness, Fans Can Get Peace of Mind for High-Priced Tickets

2/14/2007

What happens if something unexpected happens on your way to the big game and you can't use your tickets? Missing all the action doesn't have to be a total loss... now that there's ticket insurance.

Richmond-Based World Access Wins National Promotion Award for Cause-Related Campaign

2/26/2007

World Access and Rennie's Advertising Ideas were recently honored in Las Vegas for a campaign that assisted with Hurricane Katrina disaster relief.

Be an Original This Valentine's Day

1/25/2007

Snap Concierge advises creative alternatives to red roses.

Is Your Company Taking Care of Business Travelers?

1/24/2007

Expenses, risks & liabilities may be more than you realize.

Given A Choice, It's Radar They Want

1/23/2007

Former "M.A.S.H" character tops the list of preferred personal assistants.